Terms of use

The website vapeoclock.gr is an online commercial store for the sale of steaming accessories via the Internet (hereinafter referred to as the online store or website) based in Volos (hereinafter referred to as the Company). Please read the following information carefully, which are internationally recognized terms and conditions for accessing and using our website.
Every user who enters and uses the services of the online store is considered to consent and unconditionally accepts all the terms expressed on this website, without exception. If you do not accept these terms, you are not allowed to use this website and make any transaction with this online store. Sending your order means acceptance of all terms.

In General

Every visitor or user of our website must read and study carefully the following terms of use, before visiting or using the page and in case of disagreement must not use them. Otherwise it is presumed that he accepts them explicitly and unconditionally and gives his consent. The following terms of use apply to all content on our website. Our Company may at any time modify the terms and conditions of use, and users / visitors must always check for possible changes and if they continue to use it is presumed that they explicitly and unconditionally accept the modified terms and conditions. Otherwise they must refrain from visiting our Website. Our Company makes every effort to ensure that the content and information that appears each time on its website is as accurate and true as possible. Anything provided in the form of advertising to users / visitors through our website is in no way, directly or indirectly, an incentive, advice or prompt to perform any action but it is at the discretion of users / visitors to evaluate what they provided and to act based on their private will, excluding any of our responsibility.
The user / visitor who uses the services of our website is obliged to do so in accordance with the law, good manners and these terms and not to perform acts or omissions that may cause harm to third parties, the operation of the website or in copyrights of third parties.

Limitation of Liability

The Company in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability and in this case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case is the Company liable civilly or criminally for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any non- permitted third party interventions in products and / or services and / or information available through it.
The company is not responsible for illegal use of a credit card by a non-holder, as long as its loss has not been declared to the bank as it is the responsibility of the Customer to keep his credit card. The Company and its partners make every effort to ensure the proper operation of its website, without guaranteeing that the operations of its or its servers will be uninterrupted or without any kind of error, free of viruses or other similar elements.

Intellectual and industrial property rights

Except for the expressly stated exceptions (copyrights of third parties, affiliates and operators, as well as the copyright of the software owned by the company that built the website) all content of the website, including images, graphics, photographs, drawings, texts and in general all the archives of this website, constitute intellectual property, registered trademarks and service marks and products of the Company and are protected according to the relevant provisions of Greek law, European law and international conventions. Therefore, all of the above is provided to you for personal, non-commercial use only, provided that you retain all copyright and other copyright notices contained in the original material, in all copies of this material and may not modify the material of the website in any way or reproduction or public display, or execution or "loading" or distribution or any use thereof, for commercial or other purposes.
Exception is the case of the individual storage of a single copy of the content on a simple personal computer (computer) for personal and not public or commercial use without deleting the indication of its origin from this website and without being affected in any way the relevant intellectual and industrial property rights.

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics.
Obliged not to use the online store for:
1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful insult and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of any person
2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minority, etc.
3. sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements),
4. sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party;
5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip the operation any computer software or hardware,
6. intentional or unintentional breach of applicable law or regulations;
7. harassment of third parties in any way,
8. collect or store personal data about other users.

Secure Transactions

SSL is a global internet standard and offers 128bit encrypted SSL communication. To identify an encrypted SSL transaction you will notice a small yellow padlock in the browser and then you will be taken to a page https: //. Your computer sends its request to the PayPal server via SSL encryption. The server sends back to your computer, the security certificate, the confirmation of your visit to the correct page and your public key. Your computer then uses the public key to encrypt private information (eg card number) and sends it to the server that uses its private key to decrypt it.
All transactions you make through the website are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to sales by distance.

Privacy

When using this website, you may be asked to provide personal information that is necessary to complete your orders. The Company takes all reasonable measures to secure Personal Data, which are subject to Greek legislation (L.2472 / 97), a binding provision or contract, which defends principles for fair handling and an adequate degree of protection of Personal Data. The Company undertakes that all Personal Data contained on its website will not be used improperly, will not be sold or in any way disclosed to third parties. In particular, under the current legislation, the company has the right in the context of its activity to maintain a customer file, which may not process or notify any third party, except the competent judicial, police and other administrative authorities after at their legal request and in accordance with the applicable legal provisions.

Your Personal Data is kept absolutely safe by the company for as long as you are registered in the services and is deleted immediately when you decide to terminate any transaction with the Company and request deletion of the personal account, contacting us or by email at info @ vapeoclock.gr, or by phone at 2421068140.

The user reserves the rights of articles 11 (right of information), 12 (right of access) and 13 (right of objection) of law 2472/1997, which he can exercise by going to the field: My account> Your personal information. Alternatively you can contact us by email or phone. The Company reserves the right to provide statistics to its suppliers without reporting personal data.

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.

"Links" (links) to other sites

Our website contains links through "links", hyperlinks or banner ads to third party websites, the availability, content, privacy policy, quality and completeness of their services, our Company does not control and is not responsible. Therefore, for any problem that occurs during their visit / use, you must go directly to the respective websites and pages, which are fully responsible for the provision of their services. Under no circumstances should our Company be deemed to endorse or accept the content or services of the websites and pages to which it refers or to link to them in any other way.

Newsletters

The newsletters that the visitor / user of the services of the website receives by subscribing to the mailing lists are intellectual property of the network and are therefore protected by the relevant provisions of Greek law and international conventions. The network reserves the right not to register a person in the recipient lists or to delete him from them. The Company may maintain a file with the recipients' email addresses for sending other informational or financial messages in addition to the Newsletters unless the recipient so wishes. The use of the customer's email address for matters concerning any of his orders does not constitute newsletters in the sense hereof.

Cookies

A cookie is a small electronic file, usually made up of letters and numbers, that is sent from a website and stored on the user's's device, allowing the device to be identified. Cookies play a very important role in the overall operation of the internet as they help to optimize the user's browsing experience on the Internet. At vapeoclock.gr we use Cookies to improve your experience when using our website as well as to maintain information that is used for the need of statistical studies and store your favorite products for a specific period.

Returns policy

a) Returns of non-defective products - Right of withdrawal

You have the right to return the products you bought, free of charge and without having to tell us the reason why you want the products returned, within fourteen (14) calendar days from the date you receive the products. In this case you only bear the cost of returning the products.

Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie they have not been unsealed or their packaging has been tampered with, along with the retail receipt or invoice.

If the above applies, then you must call us at 2421068140 and inform us. In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within thirty (30) calendar days from the date we receive the products. The return can be made by crediting your account, which you will notify to the Company. From the purchase amount we will deduct the shipping cost and the cost of the parts that were returned to us in bad condition
b) Returns of defective products

In case of any real defects or deficiencies of contracted properties in the products sold, the provisions of the Civil Code apply. For a property to be considered contracted, it must be certified as such in writing by both parties.

To return defective products, you must notify us by phone at 2421068140 and if you are required to send us the product for replacement, then you must follow the return instructions required to replace non-defective products.

In any case, to avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, etc. ). In case you find a defect, you must contact immediately after delivery, the same day or the next business day, at 2421068140.

Applicable Law and Jurisdiction

These terms of use, the use of the online store as well as the transactions through it, are governed by Greek Law. In the event that any of these terms would be deemed invalid or void, such invalidity or cancellation will not affect the validity of the other terms. The Courts of the seat of the store are responsible for resolving any dispute that may arise from the use of the online store or regarding the interpretation or application of these terms of use or on their occasion.